Returns & Exchanges

At Karup, we want you to love your space and your furniture. If your purchase isn't the perfect fit for your home, you can return your items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Prepare the Package

  Carefully disassemble your furniture and pack it into its original shipping boxes to ensure the items are protected during transit.

• 3.
  Schedule a Pickup

  Select a convenient date for our specialized furniture courier to collect the package directly from your doorstep.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.